BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
    3. Contacts
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Amenities
    15. Concierge
    16. Meeting Room
    17. Fitness Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. KastleVisitor®
    8. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Sympark
    3. Parking Information - Non Sympark Sites
    4. Shuttle Service Schedule
    5. Transit
  6. Security
    1. Overview
    2. Tenant Precautions
    3. Equipment Removal
    4. Theft, Insurance and Incident Reporting
    5. Key & Lock Policy
    6. Lost & Found
    7. Private Alarm Systems
    8. Office Suite Access Control Systems
    9. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness
  8. RulesTest

Contacts

Your Property Management Team is dedicated to making your work environment as safe and pleasant as possible, and is located at:

[Street Address]
Suite [XXX]
[City, State ZIP]

Phone: 000.000.0000 | Fax: 000.000.0000

 

Property Management Office Hours:   Monday - Friday: 8:30 a.m. – 5:00 p.m.

After-hours calls should be directed to the Tenant Service Center:   703.769.1250.


Additional Contacts

  • Security:   000.000.0000
  • Tenant Service Center (TSC):   703.769.1250
  • Parking Service Center (PSC):   703.842.2971
  • Security Operations Center (SOC):   703.413.0150
  • To contact our Commerical/Retail Leasing Office, please visit our website.