BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
    3. Contacts
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Amenities
    15. Concierge
    16. Meeting Room
    17. Fitness Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. KastleVisitor®
    8. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Sympark
    3. Parking Information - Non Sympark Sites
    4. Shuttle Service Schedule
    5. Transit
  6. Security
    1. Overview
    2. Tenant Precautions
    3. Equipment Removal
    4. Theft, Insurance and Incident Reporting
    5. Key & Lock Policy
    6. Lost & Found
    7. Private Alarm Systems
    8. Office Suite Access Control Systems
    9. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness
  8. RulesTest

Hours and Holidays

Building entrance doors and elevators are open to tenants, visitors, and messengers according to the following schedule:
 

  • Weekday Hours:  X:XX a.m. to X:00 p.m
  • Weekend Hours:  Saturdays, X:XX a.m. to X:XX p.m.
     

Outside of these hours and on holidays, the building is secured, and tenants must use their access keys to enter the building and access the elevators.

 

Holidays

The building is closed on the following holidays:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

 

If you need building services on any of the above dates, please submit your request for after-hours HVAC (heating, ventilation or air-conditioning) or janitorial services via this link to the JBG SMITH Connect.

Please submit your request as soon as you know you need the services.  You will be billed for these after-hour services per the terms of your lease.

Please contact the Property Management Team if you have any questions regarding these services.